Privacy Policy - DemandGrid AI

1. Introduction

DemandGrid AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We may collect information you provide directly, including:

• Name, email address, and company information when you register or contact us

• Business data such as inventory records, transaction history, and supply chain information when you use our platform

• Communication preferences and feedback

We also collect certain information automatically, including usage data, device information, and cookies to improve our services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI-powered forecasting services

• Process transactions and send related information

• Send technical notices, updates, and support messages

• Respond to your comments and questions

• Analyze usage patterns to improve our algorithms and user experience

4. Data Security

We implement industry-standard security measures to protect your data. Our infrastructure is hosted on AWS with encryption at rest and in transit. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent

• To comply with legal obligations

• To protect our rights and safety

• With service providers who assist in our operations under strict confidentiality agreements

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your personal data

• Opt out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@demandgrid.ai.